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Practical Example of How to Install the Magento 2 Stripe Extension

Payment fraud and cyber-attacks are what makes many people hesitant about going online and making purchases. In the B2B environment, this threat is even bigger, as we’re talking about large sums of money. Fortunately, Magento store owners can drastically increase the security of their platforms by installing the Magento 2 Stripe extension. Stripe offers Payment Card Industry Data Security Standard…
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How typing biometrics in virtual proctoring is redefining online exams

In our modern digital era, the online examination has undoubtedly become an integral component of exams. The student assessment is submitted remotely without any physical interaction. This method is not just more affordable, but also less time-consuming. However, student authentication and compliance have their own set of challenges. Ensuring online exam integrity has become a necessity. One of the safest…
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Strategies for a more personalized Customer Experience

COVID-19 reshaped the way companies engage with their clients in an unprecedented way. During these crisis times, brands had to rapidly adapt to the new communication era, rethink their Customer Experience (CX) strategy, and find new ways to loyalize and meet their clients’ expectations. As a new era of CX is emerging, we took a deep dive into what modern…
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5 common mistakes you can make when trying to implement Salesforce

Implementing Salesforce within your organization might be trickier than you’ve initially considered. Thus, having a well-planned implementation process in place is mandatory if you want to fully capitalize on all the perks Salesforce brings for your team. In 2020, it is crucial to be aware of the following 5 common mistakes you can make when trying to implement Salesforce. Pointing…
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The Importance of Agile in eLearning Development

Today, we need eLearning more than ever before. Companies looking for training and eLearning services for their employees need to leverage the power of agile learning. But why agile? Agile Learning differs from the traditional approach, both in terms of development and delivery. The ADDIE eLearning development model is a more rigid process that only considers one production stage. Conversely,…
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The AML5 Directive – How it Connects with the GDPR & CFT Policies in 2020

AML5 is a new anti-money laundering policy that has become effective in Europe on January 10, 2020. This directive has managed to create something no other AML regulation was able to do before – a totally unique space for client identification.  AML5 was a game-changer for hundreds of banks and FinTechs in the European space, enabling them to gain access…
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A thorough overview of top KYC, AML and CFT practices in 2020

KYC, also known as Know Your Customer, represents today a significant element in the banking industry, especially when it comes to security, Anti-Money Laundering (AML), and Countering of Financial Terrorism (CFT). The global AML and CFT landscape raised the stake for financial institutions worldwide, forcing them to invest in extensive KYC processes and comply with the PSD2 directive (in the European Union)….
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“The future of customer experience” – Showing the way forward

Tremend’s successful partnership with Salesforce recently brought together the Romanian Salesforce business community, at the Impact Hub in Bucharest, for a comprehensive presentation on the Future of Customer Experience. Over 50 professionals from all areas of business, from Financial Services, High Tech, FMCG, Agriculture, Utilities, Automotive, Cyber Security, and Retail took part in the event. It was an informal gathering, lively…
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