How we work?
We deliver the full stack of design services for fluent usability and user interaction with software solutions. We focus on user-centric, flow-oriented, device-agnostic experiences to maximize customer satisfaction.
We deploy an extended range of research tools to define the fittest approach for user interaction. In order to ensure an experience based on empathy, we lay out the User Personas. Our experts then create User Flows for a visual representation of each action during product utilization. The Experience Map is another useful tool we use to highlight the motivations and needs of users throughout the customer journey.
For deeper research, we analyze Use Cases that describe the way users carry out each step of the process, with a focus on the way apps respond to their requests. Depending on the type of product, we create Storyboards that highlight the actions taken by customers.
We conduct a thorough competitive analysis of similar products, taking into account features, functionality, and usage flow. The process results in a Competitive-analysis report that ensures the creation of an improved experience.
We use several approaches for designing experiences and interfaces that drive better user interaction.
mood boards to enable exploration based on images and references, to direct stakeholders towards the desired result, by proposing the product’s visual style guide.
We use prototypes
as working samples of the final solution, which are highly useful when testing a product in the stages before launch.
Our UX experts
draw wireframes to take the project closer to the final result, by representing a page structure with its hierarchy and key elements.
sketches for quick visualization of the new interface design.
Each final design is validated by using a host of structured, measurable approaches:
to gather feedback from users, with a focus on measuring customer satisfaction
that explicitly describe all issues derived from hands-on utilization of the product.
that measure user interactions with the product, taking into account everything from user session time and search queries.
Tools we use
Tremend’s UX audit services aim to enhance user experience and optimize metrics such as improving cross-team collaboration, enhancing contextual information, and decreasing cognitive load & manual work.
What companies like yours say about us
Performing complex tasks under time pressure and constraints was something that Tremend exceled at, besides their impeccable customer service and promptitute. We would certainly recommend Tremend for any complex software project.
Get in touch
We are always happy to talk
165 Splaiul Unirii, Timpuri Noi Square,
TN Office 2 building, 4th floor,
District 3, Bucharest, Romania, 030134